Privacy Policy

Your privacy is important to us. This privacy policy explains the data TD Oxnard, Inc. dba California Holistics (“California Holistics” or “we”) collects, uses and stores when an individual (“you”) uses our product ordering and delivery service (the “Service”) through our Websites www.californiaholistics.com and www.shop.californiaholistics.com, (the “Websites”). The Service and the Websites are collectively referred to as the “Solution”.

Personal Information We Collect

We collect data from you through the Websites and other interactions you have with us. You provide some of this information directly to us via the Websites, and we get some of it by collecting data about your interactions, use, and experiences with the Websites.Personal information is data that can be used to identify or contact an individual person. California Holistics has collected the following categories of personal information from its users in the last twelve (12) months:

How California Holistics Uses Personal Information

Personal Information you provide to us is used to help us communicate with you and to provide you with the Service. For example, we use personal information to: (i) register and service your California Holistics account; (ii) solicit feedback and respond to your questions; (iii) provide technical support; and (iv) inform you about product or promotional offers. In order for the dispensary you select to process your order, we will send them your nickname, email address, phone number, reservation time, delivery location, and the specific products and the quantities you ordered. We may also provide the dispensary you select with suggested products for you based upon information that we gather about your shopping history or consumers with similar shopping histories. If purchasing from a product manufacturer's menu, we will send the product manufacturer your nickname, email address, phone number, reservation time, delivery location, and the specific products and the quantities you ordered. We may also provide the product manufacturer with suggested products for you based upon information that we gather about your shopping history or consumers with similar shopping histories.We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, and doing research. When we ask you to provide personal information, you can decline, but if you do, you may not be able to access the Websites or use the Service.

Non-Personal Information

We also collect data in a form that does not, on its own, identify any specific individual (non-personal information). We may collect, use, transfer, and disclose non-personal information to improve the Solution and customize the user experience, or for any other legitimate purpose. We also may aggregate non-personal information in order to track trends and analyze use patterns on the Solution. The following are some examples of non-personal information that we collect and how we may use it:

• We may collect information such as language, zip code, area code, unique device identifier, referrer URL, or location so that we can better understand customer behavior and improve our Solution.
• We may collect information regarding customer activities on our Websites. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of the Solution are of most interest. Aggregated data is considered nonpersonal information for the purposes of this Privacy Policy.
• We may collect and store details of how you use the Service, including search queries. This information may be used to improve the relevancy of results provided by the Solution. Except in limited instances to maintain quality of Solution over the Internet, such information will not be associated with your IP address.

This Privacy Policy does not limit our use or disclosure of non-personal information and we reserve the right to use and disclose non-personal information to our partners, advertisers, product manufacturers and other third parties at our discretion (including aggregated and/or anonymized information about our users and their use of the Service). We do not use or respond to “do not track” signals that may be sent from your web browser. If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

Cookies and other Technologies

California Holistics uses third parties’ analytic and tracking tools to better understand who and how people are using the Service and how to improve the effectiveness of the Service, and to help serve more targeted advertising to you. Third party companies may use cookies, pixel tags or other technologies to collect and store anonymous information, such as time of visit, pages visited, time spent using the Service, device identifiers, type of operating system used and other Websites(s) you may have visited. They might combine information they collect from your interaction with the Service with personal information they collect from other sources. We do not have access to, nor control over, third parties’ use of cookies or other tracking technologies.For instance, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to assist in providing the Service. Google Analytics uses cookies to help us analyze how users use the Service. The information generated by the cookie about your use of the Websites (including your IP address) will be transmitted to, and stored by, Google on their servers. Google will use this information for the purpose of evaluating your use of the Service, compiling reports on Websites activity for us and providing other services relating to Websites activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of the Service. By using the Service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Sharing information with Third Parties

We may employ third party companies and individuals to facilitate our provision of the Solution, to provide the Solution on our behalf, provide customer support, perform Solution-related services (e.g., maintenance services, database management, web analytics and improvement of the Solution’s features) or to assist us in analyzing how our Solution is used. California Holistics may disclose for business purposes the following categories of personal information to third parties: identifiers, customer records information, commercial information, internet or other electronic network activity information, and geolocation data. These third parties may have access to your personal information, but only to the extent needed to perform these tasks on our behalf, and we will contractually require them to protect and safeguard your personal information in accordance with applicable laws. If you choose to purchase merchandise, products and/or services, on or through features on the Solution, we may forward your personal information to third parties for services such as credit card or other payment processing, order fulfillment, credit pre-authorization, and address verification. We may also disclose your information to unaffiliated third parties for advertising and marketing purposes. California Holistics will not sell the following categories of personal information to third parties: commercial information, internet or other electronic network activity information, and geolocation data. Pursuant to California’s “Shine the Light Act,” California residents are permitted to request information about the manner in which we share certain categories of information with third parties for their marketing use. Please send an email to [email protected] to request a copy of our disclosure pursuant to California law. While we will require third parties to follow applicable laws, and will not authorize them to use this information except for the express purpose for which it is provided, we do not bear any responsibility for any actions or policies of third parties.

Messaging

By providing your mobile phone number and/or email address through the Service or to a dispensary, you expressly consent to receive informational and transactional messages at the mobile phone number and/or email address provided to California Holistics and/or the dispensary. Standard per minute call and message and data rates may apply. You may opt-out of receiving marketing messages at any time.

Others

It may be necessary for California Holistics to disclose your personal information by law, legal process, litigation, and/or requests from public and governmental authorities. We may also disclose information about you, but only where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect to Solution or its users. This could include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protecting Your Personal Information

California Holistics and our service providers implement security measures designed to protect your information from unauthorized access, disclosure or accidental loss or destruction. We utilize appropriate physical, technical and managerial safeguards designed to protect the information we collect from or about our users. California Holistics’s physical infrastructure is hosted and managed within Amazon’s secure data centers located in the United States and utilize the Amazon Web Service (AWS) technology. Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards.

Your Privacy Rights

You can make choices about our collection and use of your information. You can control your personal data that California Holistics obtains, and exercise your data protection rights, by contacting California Holistics or using various tools we provide. For example, you can:

• Use the “unsubscribe” links contained in our email messages to stop receiving product or promotional offers from us via email.
• Prevent the Website from obtaining your location by disabling location services on your device. However, doing so means you may not be able to use the Website.

Not all personal information processed by California Holistics can be accessed or controlled via the tools above. If you want to access or control personal data processed by California Holistics that is not available via the tools above, you can always contact California Holistics at [email protected] .

Additional Rights of California Residents

If you are a California resident, the California Consumer Protection Act provides you with specific rights regarding your personal information. You have the right to:

• Request that California Holistics disclose to you the categories and specific pieces of personal information we have collected and/or sold
• Delete any personal information about you which California Holistics has collected from you
• Request that California Holistics also disclose the following to you:
  1. The categories of sources from which your personal information is collected
  2. The business or commercial purpose for collecting or selling your personal information
  3. The categories of third parties with whom California Holistics shares or sells personal information

To exercise the rights set forth above, you may submit a request to us by visiting [email protected] . If you choose to exercise your privacy rights, you have the right to not to receive discriminatory treatment or a lesser degree of service from California Holistics.

Our Policies Concerning Children

You must be either (a) a valid medical marijuana patient 18 years or older or (b) 21 years or older in order to create an account on the Websites. We do not knowingly collect or use personal information from anyone under these ages. If we become aware that anyone under-age has provided us with personal information, we will delete that information and the associated account.

Users Outside of The United States

The Service and the servers upon which the Service are hosted are located in the United States and are intended only to be used by individuals in the United States. Personal Information you submit using the Solution will be transferred to and stored in the United States. By using the Solution and submitting Personal Information, you authorize this transfer. For the avoidance of doubt, California Holistics is not designed for, or targeted to, or in any way offering goods or services to users who are in the European Union.

Changes to our Privacy Policy

We may occasionally update this Privacy Policy. When we do update this Privacy Policy, post the updated Privacy Policy and we will revise the “Last Updated” date at the top of the Privacy Policy. Please review this Privacy Policy periodically to stay informed about how we are protecting the Personal Information we collect. If you continue to use the Solution after we post an update to this Privacy Policy, you are indicating your acceptance of the updated Privacy Policy.